Privacy Policy

Who we are

This site is operated by movingWords Srl - Digital Communication & Business Development, with registered office at Via Carlo Rosselli, 26 - 89124 Reggio Calabria (Italy), VAT IT02961320807.

The company operates in the property management sector for short-term rentals under the e-Reception brand, offering online marketing, smart home technology and tax compliance services to property owners.

Data collected

We collect the following personal data voluntarily provided by users through the contact form:

• First and last name
• Email address
• Phone number
• Property type and characteristics (property type, number of rooms, guests)
• Requested service and contact preferences

Purpose of processing

Personal data provided is processed for the following purposes:

• Responding to information requests sent via the contact form
• Sending personalized quotes for property management services
• Contacting users for free consultations regarding short-term rental management
• Complying with legal and regulatory obligations

Legal basis for processing

The processing of personal data is based on the following legal grounds:

• The data subject's explicit consent (Art. 6, para. 1, letter a GDPR)
• The performance of pre-contractual measures taken at the data subject's request (Art. 6, para. 1, letter b GDPR)
• The legitimate interest of the data controller (Art. 6, para. 1, letter f GDPR)

Data retention

Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected. In particular:

• Data collected for information requests: 12 months from collection
• Contractual data: 10 years from contract conclusion (for tax obligations)
• Browsing data (technical cookies): session duration or as indicated in the Cookie Policy

Data subject rights

Pursuant to Articles 15-22 of the GDPR, the data subject has the right to:

• Access to personal data
• Rectification of inaccurate data or completion of incomplete data
• Erasure of data (right to be forgotten)
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal

Complaints

The data subject has the right to lodge a complaint with the competent supervisory authority if they believe that the processing violates the GDPR Regulation.

Contact for exercising rights

Data Controller:

movingWords Srl - Digital Communication & Business Development
Via Carlo Rosselli, 26 - 89124 Reggio Calabria (Italy)
Email: [email protected]